Updated and Effective: March 15, 2022
Our websites are not intended for children under 13 years of age. We do not knowingly solicit data online from, or market online to, children under 13 years of age.
INFORMATION WE COLLECT ABOUT YOU
We may collect personal information that can identify you such as your name, email address and other information. When you provide personal information through our website, the information may be sent to servers located in the United States and other countries around the world.
We may collect and store any personal information you enter on our website or provide to us over the telephone. This includes identifying information, such as your name, address, e-mail address, telephone number and other personally identifiable information.
We use various technologies to collect information from your computer and about your activities on our site.
Information collected automatically. We automatically collect information from your browser when you visit our website. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see "Cookies" below), and the referring website address.
Cookies. When you visit our website, we may assign your computer one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to use some of the interactive features offered on our website.
Other Technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
Information collected by third parties. We may allow third parties, including our authorized service providers and advertising companies to display advertisements on our site. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. Our website does not provide any personal information to these third parties. This information allows them to deliver targeted advertisements and gauge their effectiveness.
HOW WE USE THE INFORMATION WE COLLECT
We may use information that we collect about you to:
deliver the products and services that you have requested;
manage your account and provide you with customer support;
perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
communicate with you by e-mail or telephone about products or services that may be of interest to you from us;
communicate with you with regard to partially completed service requests;
develop and display content and advertising tailored to your interests on our site;
publicly-display comments, ratings and reviews and other content provided by you;
manage our business; and
perform functions as otherwise described to you at the time of collection.
WITH WHOM WE SHARE YOUR INFORMATION
We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our web site or while using our services.
We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:
Authorized service providers: We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling service requests, providing customer service and marketing assistance, performing business and sales analysis and supporting our website functionality. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
Professionals. We match your information and service request against our list of Professionals. When you submit a service request through our website, you consent to allowing us to provide your personal information and request to the Professionals we match with your request. Sharing this information with Professionals allows them to contact you using the e-mail address or other contact information you provided. In addition, we have other approved contractual partners that fulfill service requests, or that utilize their own Professionals to supplement our network, and we share your information with them in order to attempt to provide the services requested.
Other Situations. We also may disclose your information:
In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
HOW YOU CAN ACCESS YOUR INFORMATION
YOUR CHOICES ABOUT COLLECTION AND USE OF YOUR INFORMATION
At any time you can choose to no longer receive commercial or promotional emails or newsletters from us by opting out of receiving such messages by simply clicking on the unsubscribe link in the footer of any email from us or contact us at firstname.lastname@example.org. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional e-mail communications without offering you the opportunity to opt out of receiving them
YOUR NEVADA PRIVACY RIGHTS
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a resident of California, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. California law gives you the right to send us a request at a designated address to receive the following information:
the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year
the names and addresses of the third parties that received that information; and
if the nature of the third party's business cannot be determined from their name, examples of the products or services marketed.
We may provide this information in a standardized format that is not specific to you. The designated email address for these requests is email@example.com
CALIFORNIA CONSUMER ACT PRIVACY NOTICE
This California Consumer Act Privacy Notice (“CCPA Notice”) applies to “Consumers” as defined by the California Consumer Privacy Act (“CCPA”). For the purpose of this CCPA Notice, personal information applies to “Personal Information” as defined by the CCPA (also referred to herein as “PI”).
We collect and share the following categories of PI from the corresponding sources and for the corresponding purposes set forth in the table below.
Category of Personal InformationSources of Personal InformationPurposes for CollectionCategories of Third Parties with whom Personal Information is sharedPurposes of Third Parties Receiving PI
(e.g. Name, Phone Number, Email Address, I.P. Address, Account Name)Directly from you; authentication partners;Delivering services requested by you; processing and managing interactions and transactions; Research and Development; quality assurance; improving AOC’s services; security; fraud prevention; marketing; debuggingAOC affiliates; Service Professionals; Vendors which assist us in providing services and running our internal business operations (“Vendors”)Performing services on behalf of AOC; processing and managing interactions and transactions; Research and Development; quality assurance; improving AOC’s services; security; fraud prevention; marketing; debugging
(e.g. Name, Phone Number, Email Address)Directly from you; authentication partners;Delivering services requested by you; processing and managing interactions and transactions; Research and Development; quality assurance; improving AOC’s services; security; fraud prevention; marketing; debuggingAOC affiliates; Service Professionals; VendorsPerforming services on behalf of AOC; processing and managing interactions and transactions; Research and Development; quality assurance; improving AOC’s services; security; fraud prevention; marketing; debugging
Consumer CharacteristicsData Enrichment ToolsDelivering services requested by you; marketingVendorsDelivering services requested by you; marketing
Customer Account Details / Commercial Information(e.g. details of service requests)Directly from you; Data Enrichment Tools;Delivering services requested by you; processing and managing interactions and transactions; Research and Development; quality assurance; improving AOC’s services; security; fraud prevention; marketing; debuggingAOC affiliates; Service Professionals; VendorsDelivering services requested by you; processing and managing interactions and transactions; Research and Development; quality assurance; improving AOC’s services; security; fraud prevention; marketing; debugging
Internet Usage Information(e.g. information regarding your interaction with our services)Directly from you; analytics partners; advertising partnersDelivering services requested by you; processing and managing interactions and transactions; Research and Development; quality assurance; improving AOC’s services; security; fraud prevention; marketing; debugging measuring advertising efficacyVendorsDelivering services requested by you; processing and managing interactions and transactions; Research and Development; quality assurance; improving AOC’s services; security; fraud prevention; marketing; debugging
Sensory Data(e.g. recordings of customer service calls)Directly from youDelivering services requested by you; processing and managing interactions and transactions; Research and Development; quality assurance; improving AOC services; security; fraud preventionVendorsDelivering services requested by you; processing and managing interactions and transactions; Research and Development; quality assurance; security; fraud prevention
Inferences from PI Collected(e.g. your preferences, likelihood of interest in certain of our services)Data Management providers; advertising partners; internal systemsDelivering services requested by you; Measuring advertising efficacy; marketing; improving AOC’s servicesVendorsPerforming services on behalf of AOC; processing and managing interactions and transactions; quality assurance; improving AOC services; security; fraud prevention; marketing; debugging
We do not “sell” personal information that we collect from you, in accordance with the definition of “sell” in the CCPA, and will treat personal information we collect from you as subject to a do not sell request. There is not yet a consensus as to whether third party cookies and tracking devices associated with our websites may constitute a “sale” of your PI as defined by the CCPA. You can exercise control over browser-based cookies by adjusting the settings on your browser. We do not represent that these third-party tools, programs or statements are complete or accurate.
Some browsers have signals that may be characterized as do not track signals, but we do not understand them to operate in that manner or to indicate a do not sell expression by you so we currently do not recognize these as a do not sell request. We understand that various parties are developing do not sell signals and we may recognize certain such signals if we conclude such a program is appropriate.
California Consumers have the right to exercise the privacy rights under the CCPA. California Consumers may exercise these rights via an authorized agent who meets the agency requirements of the CCPA. Any request you submit to us is subject to an identification and residency verification process (“Verifiable Consumer Request”). We will not fulfill your CCPA request unless you have provided sufficient information for us to reasonably verify you are the Consumer about whom we collected PI. Please follow the instructions below and respond to any follow up inquires we may make.
Some personal information we maintain about Consumers is not sufficiently associated with enough personal information about the Consumer for us to be able to verify that it is a particular Consumer’s personal information (e.g., clickstream data tied only to a pseudonymous browser ID). As required by the CCPA, we do not include that personal information in response to Verifiable Consumer Requests. If we cannot comply with a request, we will explain the reasons in our response.
We will make commercially reasonable efforts to identify Consumer PI that we collect, process, store, disclose, and otherwise use and to respond to your California Consumer privacy rights requests. We will typically not charge a fee to fully respond to your requests, but we may charge a reasonable fee, or refuse to act upon a request, if your request is excessive, repetitive, unfounded, or overly burdensome.
To make a request according to your right to request deletion of your PI set forth below, you may send a request by email (including the email address that you have used to transact with AOC) to contact@adopt- a-contractor.com.
You have the right to send us a request, no more than twice in a twelve-month period, for any of the following for the period that is twelve months prior to the request date, by sending a request by email (including the email address that you have used to transact with AOC) to firstname.lastname@example.org.
The categories of PI we have collected about you.
The categories of sources from which we collected your PI.
The business or commercial purposes for our collecting or selling your PI.
The categories of third parties to whom we have shared your PI.
The specific pieces of PI we have collected about you.
A list of the categories of PI disclosed for a business purpose in the prior 12 months, or that no disclosure occurred.
A list of the categories of PI sold about you in the prior 12 months, or that no sale occurred. If we sold your PI, we will explain:
The categories of your PI we have sold.
The categories of third parties to which we sold PI, by categories of PI sold for each third party.
You have the right to make or obtain a transportable copy, no more than twice in a twelve-month period, of your PI that we have collected in the period that is 12 months prior to the request date and are maintaining, by sending a request by email (including the email address that you have used to transact with AOC) to email@example.com
Please note that PI is retained by us for various time periods, so we may not be able to fully respond to what might be relevant going back 12 months prior to the request.
Except to the extent we have a basis for retention under CCPA, you may request that we delete your PI that we have collected directly from you and are maintaining. Note also that we are not required to delete your PI that we did not collect directly from you.
We will not discriminate against you in a manner prohibited by the CCPA because you exercise your CCPA rights. However, we may charge a different price or rate, or offer a different level or quality of good or service, to the extent that doing so is reasonably related to the value of the applicable data.
In cases where we cannot match you with a Professional within the AOC network, we may sell your identifying contact information as well as the nature of your request to our partner network in an attempt to fulfill your request. In the event you make a do not sell request, we will not match you with any of those partner networks in the future. There is not yet a consensus as to whether third party cookies and tracking devices associated with our websites may constitute a “sale” of your PI as defined by the CCPA. You can exercise control over browser-based cookies by adjusting the settings on your browser. Further, you can learn more about your choices regarding certain kinds of online interest-based advertising here. We do not represent that these third-party tools, programs or statements are complete or accurate.
VISITING OUR WEBSITES FROM OUTSIDE THE UNITED STATES
NO RIGHTS OF THIRD PARTIES
HOW TO CONTACT US
Let’s Make a Lead, Inc.
20200 W Dixie Hwy. Suite 1109
Miami, FL 33180